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User Agreement

Last updated 4 November 2026

1. This agreement

This User Agreement is a contract between you and TakeGuard, Finland ("TakeGuard", "we", "us"). It applies whenever you use TakeGuard: the website, the courses, the exams and certificates, and the security toolkit.

By creating an account and ticking the box that you agree, you accept these terms and our Privacy Policy. If you are creating an account for an organisation, you accept them on its behalf and confirm you are allowed to do so.

2. Your account

You must be at least 16 years old to open an account yourself. Younger learners may use TakeGuard only through a school or other education institute that has arranged their access and holds any consent the law requires.

  • Give accurate details and keep them up to date.
  • One account is for one person. Do not share your sign-in or let others use it.
  • Keep your password secret and tell us straight away if you think someone else has used your account.
  • You are responsible for what happens under your account.

3. Organisation accounts

Companies and education institutes can register as an organisation. We check every organisation account before it is approved: the details you give (such as the organisation's name, website and registration number) must be correct, and you must be authorised to act for it. We may ask for proof, and we may refuse or withdraw approval if we cannot verify the organisation.

Until an organisation account is approved it works as a normal account, but it cannot buy organisation plans. Seats bought by an organisation are for its own staff or students. The organisation can assign courses to the people it invites and see their progress, results and certificates.

If you are not signing up for a company or an education institute, you confirm this when you register. Individual plans are for personal use and may not be bought to train an organisation's staff.

4. Plans, prices and payment

The plans, what each one includes and what it does not are described on the pricing page. Prices are in euros and include VAT.

  • Subscriptions (the full library, the toolkit and the Complete pack) are billed monthly or yearly and renew automatically at the end of each period until you cancel. You can cancel at any time; the cancellation takes effect at the end of the period you have paid for and access continues until then.
  • If a renewal payment fails, access continues for a grace period of 7 days while the payment is retried. If it still has not been paid after that, access is paused until it is.
  • A single category is a one-time purchase that gives 12 months of access from the purchase. It does not renew and is not a subscription.
  • Earlier one-off purchases made before subscriptions were introduced keep the access they gave, for as long as TakeGuard offers the content.
  • Online payment is coming soon. Until it is switched on, orders are only reserved and nothing is charged.
  • Organisation plans are sold per seat and billed yearly. They renew each year unless cancelled before the renewal date.
  • Payments are handled by a payment provider. We never see or store your full card details.

We may change prices for future purchases and renewals. A price change never affects something you have already paid for, and we tell organisations about a renewal price change before it applies.

5. Your right of withdrawal

If you buy as a consumer, you have the right to withdraw from a purchase made online within 14 days under chapter 6 of the Finnish Consumer Protection Act, and the same applies to the first purchase of a subscription. Courses, exams and the toolkit are digital content supplied straight away. When you buy, you will be asked to agree expressly that access starts immediately and to acknowledge that you lose the right of withdrawal once it has. Without that consent and acknowledgement, the right of withdrawal stays. If you have not started using what you bought, contact us within 14 days and we will refund you.

Your statutory rights are not affected by these terms, including your rights if something you bought is faulty or does not work as described. In addition to those rights, we may refund a purchase or part of a subscription at our discretion, also after 14 days.

6. Your licence to the content

Everything on TakeGuard, including courses, exams, text, images and software, belongs to us or to our licensors. When you buy a plan we give you a personal, non-transferable licence to use that content for your own learning.

You may not:

  • copy, publish, sell or share course material or exam questions;
  • share your account or give others access to paid content;
  • scrape, bulk-download or automate access to the service;
  • remove or obscure the watermark on lessons and exams, which shows your email address and IP address.

7. Exams and certificates

Exams test your own knowledge. Do them alone, without other people, other tools or AI writing your answers, and do not share questions or answers.

To protect certificates that mean something, the exam page records signals such as paste attempts, typing activity and time spent away from the exam window. An attempt that looks unusual is held and reviewed by a person before any result is issued. Written answers may be marked with the help of AI; you can ask for a person to review any result.

Certificates show your name, the subject, the date and your score, and anyone with the certificate's link or ID can verify them. We may withhold or cancel a certificate if an attempt breaks these rules.

8. The security toolkit

The toolkit contains tools that can harm systems when misused. Using them against a system without permission is a crime in most countries. By using the toolkit you agree that:

  • you will only point a tool at a domain you have verified in TakeGuard, and only if you own it or have written permission from its owner to test it;
  • you are solely responsible for every scan you start and its consequences;
  • you will follow the law and any rules set by the owner of the system you test;
  • you will not use the toolkit to disrupt, damage or gain access to anything you are not authorised to.

We may log toolkit activity, and we will suspend access and may report misuse to the authorities.

9. Acceptable use

Do not use TakeGuard to break the law or harm anyone. In particular, do not:

  • try to break into, overload or disrupt TakeGuard itself;
  • get around access controls, payment or exam integrity measures;
  • upload anything unlawful or that you have no right to share.

Found a security problem in TakeGuard? Report it privately to [email protected] and give us a reasonable time to fix it before telling anyone else. Good-faith reports made this way are welcome.

10. AI features

Some features use AI, including translating courses into your language and helping to mark written answers. AI output can contain mistakes. If a translation or a mark looks wrong, tell us and a person will check it.

11. Changes to the service

We keep improving TakeGuard, which means courses, tools and features change over time. We may update or retire content, but we will not remove the core of what you paid for without offering a fair alternative or a refund for the part you lose. We aim to keep the service available but cannot promise it will never be interrupted.

12. Ending this agreement

You can stop using TakeGuard and ask us to delete your account at any time. We may suspend or close an account that seriously or repeatedly breaks these terms, in particular for misuse of the toolkit or exam fraud. Where we reasonably can, we will warn you first.

If we close an account without a good reason under these terms, we refund the unused part of anything prepaid.

13. Liability

TakeGuard teaches security; it does not guarantee that you or your organisation will not be attacked, and it is not a substitute for professional security advice for a specific situation.

We are not liable for indirect or consequential loss, such as lost profits or data, and our total liability to a business customer is limited to what it paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, or your statutory rights as a consumer.

14. Law and disputes

These terms are governed by the laws of Finland. If you have a complaint, contact us first and we will try to sort it out. Consumers can also take a dispute to the Consumer Disputes Board and keep the right to go to court where they live.

15. Changes to these terms

We may update these terms. If a change matters to you, we will tell you by email or in the service at least 30 days before it applies. If you do not agree, you can close your account before then.

16. Contact

Questions about these terms: [email protected].